Dispute resolution

DISPUTE RESOLUTION

The Online Dispute Resolution Platform, or ODR for short, is a disputes committee for online purchases and sales within the EU. The ODR has been active since 9 January 2016 and acts as an information center on consumer rights and on out-of-court dispute resolution.

Here you can find the website http://ec.europa.eu/odr
The e-mail address of our website is info@lesjumelles.be

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